To be checked · Verified: 2026-07-26

Refusal of a foreign document

Obtain a written pattern and identify original, translation, legalization or apostille.

To be checked first

  1. Organization and procedure
  2. Original or copy?
  3. Author of the translation
  4. Country and apostille/legalization requirement

Evidence to be kept

  • Document and translation
  • Official list of documents
  • Message of refusal
  • Translator/legalization proof

Action scale

Do not start with the toughest level: choose according to facts, document and delay.

2

If oral or imprecise refusal.

Written reason

  • Ask for rule and format
  • Attach the list item
  • Not unnecessary originals
Sources of this step

Mail for this step

CloseMail draft

Application for grounds for refusal of a foreign document

When to use: When an organization refuses a document, translation or apostille orally without a clear requirement.

Consignee: Instructor

Text in French

Subject matter: Subject: Request for written clarification of the refused exhibit

Ma'am, sir, As part of the [reference] file, the exhibit [document] was refused or declared non-compliant on [date]. Thank you for indicating in writing the precise reason for refusal, the applicable rule or list of documents, as well as the expected form (original, copy, translation, legalization or apostille). I wish to regularize the file without transmitting unnecessary documents. Regrettably, [First Name]
Variables à remplacer
  • [référence]
  • [document]
  • [date]
  • [Nom Prénom]
Attachments
  • Copy of the exhibit
  • Translation
  • Capture or message of refusal

Before sending, replace all fields in square brackets and remove unnecessary personal data.

Official sources

In case of deviation, use the source and document specific to your procedure.

Time and urgency

Watch the time frame of the main proceedings: the dispute over a exhibit does not always suspend it.

Avoid

  • Do not repeat the translation without checking
  • Don't hand over the original
  • Do not take an oral refusal for final decision

Signs of result

  • Written requirement
  • Format included
  • Accepted
  • Remedies referenced

Official sources

In case of deviation, use the source and document specific to your procedure.