Assistance and emergency situations

Fast browser to official help. Vitalpes is neither a crisis centre nor an emergency service. In case of immediate danger, always call 112 (24h/24, free).

In case of immediate danger:

Emergency — Call Now

In case of immediate danger

In case of immediate danger to life, health or property — call 112 immediately. Single European emergency services number.

European emergency number — 112

Phone112
Phrase for operator

"Help, I need help. My address is [your address]."

Call for help and give the address.

What to do
  • Call 112 — valid anywhere in Europe, free, without SIM card.
  • Indicate your position and type of help (medical, police, firefighters).
  • The standard directs you (SAMU 15, police 17, firefighters 18).
Vérifié:
In case of immediate danger

In case of life threat (malaise, haemorrhage, chest pain, accident) — call 15 (SAMU) or 112 immediately.

Medical emergency — UAS (15)

Phrase for operator

"I have a medical emergency. I need a doctor. My address is [your address]."

Describe the state and address.

What to do
  • Describe the state and the specific address.
  • Answer the regulator.
  • If vital emergency: UAS or ambulance dispatched.
Vérifié:
In case of immediate danger

In case of aggression, violence, break-in or ongoing crime — call 17 or 112 immediately.

Police — 17

Phrase for operator

"I'm calling the police. There is [describe the situation]. My address is [your address]."

Describe the situation and address.

What to do
  • Indicate the address and nature of the facts.
  • Stay on line until the emergency arrives if possible.
Vérifié:
In case of immediate danger

In case of fire, gas leak, accident with injured or disaster — call 18 or 112 immediately.

Firefighters — 18

Phrase for operator

"There is a fire/accident. The address is [your address]."

Specify the type of emergency and address.

What to do
  • Indicate the type of emergency and address.
  • Evacuate as directed.
Vérifié:
In case of immediate danger

If you are homeless (expulsion, domestic violence, homelessness) — call 115 (Social Samu). In winter, the cold plan is activated.

Emergency accommodation — 115

Phrase for operator

"I don't have accommodation tonight. I need emergency accommodation."

Request accommodation.

What to do
  • Call 115 early (lines are saturated in the evening).
  • You can also contact the CCAS in your town hall.
  • In immediate danger: 112.
Vérifié:
In case of immediate danger

In case of immediate danger — call the 17 (police) or the 112. For support and advice (conjugal violence): 3919, free, anonymous, 24h/24.

Domestic violence — 3919

Phrase for operator

"I am a victim of domestic violence. I need help."

Ask for help.

What to do
  • 3919: Listening, counseling and guidance (interpreters available).
  • In danger: police 17 or 112.
  • Keep evidence (messages, medical certificates).
Vérifié:
In case of immediate danger

If you receive a deportation order or a threat of being put on the street — seek legal aid immediately. Expulsion without a court order is illegal.

Threat of expulsion

Online serviceADIL / Social lawyer
Phrase for operator

"I am threatened with deportation. I need legal and social assistance."

Ask for legal aid.

What to do
  • Talk to the ADIL and the CCAS of your town hall.
  • Ask for the APL and check the right to social housing.
  • In the case of enforcement proceedings: legal aid.
  • Without housing: 115.
Vérifié:
In case of immediate danger

If your documents are stolen with money/cards — immediately block your credit cards and file a complaint.

Loss or theft of documents

Phrase for operator

"My documents were stolen/lost. I want to make a statement."

Make a statement.

What to do
  • Report the theft/loss to the police (current or complaint).
  • Block your credit cards.
  • Refresh your titles via town hall / prefecture / consulate.
  • residence permit: report the loss to the prefecture.
Vérifié:
In case of immediate danger

If you have thoughts of hurting yourself — you're not alone. Call the national line 3114 (free, 24h/24, 3114.fr). Suicide Listen (01 45 39 40 00) is also available. In case of immediate danger — 15 (SAMU) / 112.

Psychological crisis

Phrase for operator

"I'm going wrong. I need to talk to someone."

Ask to talk.

What to do
  • Suicide Listen: Free and anonymous listening 24h/24.
  • In Russian: check the current number with the associations.
  • Emergency: 15 (SAMU) or 112.
  • Consult a physician (treating physician) or a CMP.
Vérifié:
In case of immediate danger

If you are deaf, hard of hearing, deaf of blindness or aphasic and need emergency help — use 114 (Emergency 114). In the event of a vital danger, it is the equivalent of 15, 17 or 18.

Emergency for the deaf and hard of hearing — 114

Phrase for operator

"Emergency. I need help. My address is [your address]. [describe the situation]."

Ask for help and enter the address.

What to do
  • Call 114, send a text message to 114 or use the "Emergency 114" / emergency 114.fr app (visio, chat, LSF).
  • Indicate the specific address and type of assistance (medical, police, firefighters).
  • If you can't talk (spousal violence) — SMS at 114 free (service-public.fr).
Vérifié:
In case of immediate danger

If a child is a victim of violence, neglect or immediate danger — call 119 (Allo Childhood in Danger) or 112.

Child at risk — 119

Phrase for operator

"I report a situation of danger to a child. [address and description]."

Report a danger to a child.

What to do
  • Call the 119 (free, confidential, 24h/24) or the form on allo119.gouv.fr.
  • Indicate the age, address and nature of the hazard.
  • In vital emergency: police 17 or 112.
Vérifié:
In case of immediate danger

If you have transferred money or disclosed bank details — block your accounts immediately. In case of physical threat — 17 or 112.

Online scams

Phrase for operator

"I was the victim of an online scam. I need help with the steps."

Ask for help.

What to do
  • Block cards and accounts with your bank.
  • Keep captures, e-mails and messages as evidence.
  • Report on cybermalveillance.gouv.fr and signal.conso.gouv.fr; theft — complaint (17).
  • Fraudulent transfer — opposition and Perceval via bank.
Vérifié:
In case of immediate danger

Physical threat or sexual assault — 17 or 112. Moral or sexual harassment — labour inspection and rights defender.

Harassment at work

Phrase for operator

"I am a victim of harassment at work. Company: [name]."

Report professional harassment.

What to do
  • Document facts (dates, witnesses, e-mails).
  • Report to the employer (work doctor, referant).
  • Online Labour Inspectorate; Defender of Rights — 09 69 39 00 00.
  • Dismissal after report — lawyer or legal aid.
Vérifié:
In case of immediate danger

Vital hazard (loss of knowledge, bleeding) — 15 or 112, not 116 117. 116 117 is used for a non-vital medical emergency (evening, weekend).

Non-living physician — 116 117

Phrase for operator

"I need a non-vital emergency doctor. My address is [address]."

Ask for a non-vital emergency doctor.

What to do
  • Call 116 117 (free, 7 days/7).
  • Describe symptoms and address — visit or orientation possible.
  • Have your Vitale card and list of medications.
  • Aggravation — call 116 117 or call 15.
Vérifié:
In case of immediate danger

Threat or aggression in progress — 17 or 112. 0 800 05 95 95: listening and counselling for victims of sexual violence.

Sexual violence — 0 800 05 95 95

Phrase for operator

"I am a victim of sexual violence. I need help."

Ask for help.

What to do
  • 0 800 05 95 95 (free, anonymous, 24h/24) or cat sexual abuse-info.gouv.fr.
  • Medical-judicial units in hospital if need be examined.
  • Complaint when ready — no immediate obligation.
  • Hazard — 17 or 112.
Vérifié:
In case of immediate danger

Injured, vehicle in danger — 15, 18 or 112. On motorway: orange SOS terminal.

Road accident

Phrase for operator

"Injury at [place]. [number] injured."

Report an accident.

What to do
  • Gyrophars, yellow vest, triangle ; on highway, behind the slide.
  • 15 if injured, 18 if fire/run, 112 if doubted.
  • Finding friendly if no injured and agreement of the parties.
  • Insurance declaration within 5 days in general.
Vérifié:
In case of immediate danger

Gas smell — no switch, no cigarette, no call from inside. Get out and call 18 or 112 from outside.

Gas leak

Phrase for operator

"Fuit of gas at [address]. I'm outside."

Report a gas leak.

What to do
  • If possible, get out and close the door.
  • Do not return until the rescue is validated.
  • 18 or 112; GRDF — 0 800 47 33 33.
Vérifié:
In case of immediate danger

Headache, nausea, sleepiness in several people — suspected CO. Get out immediately and call 18 or 112. Don't go back and get some stuff.

Carbon monoxide intoxication

Phrase for operator

"Suspicion of carbon monoxide poisoning. Address: [address]. We're outside."

Report CO intoxication.

What to do
  • Evacuate everyone; call the 18 or the 112 from outside.
  • Loss of consciousness — 15.
  • Do not turn on anything before heating or boiler control.
  • Install a CO detector if required.
Vérifié:
In case of immediate danger

Drowning or unconscious person coming out of the water — call 15 or 112 immediately. SPC if you know how to do it.

Drowning and aquatic danger

Phrase for operator

"Noyade at [place]. The person is [conscious/unconscious]."

Report drowning.

What to do
  • 15 or 112 with precise location.
  • SPC if unconscious and lack of breathing.
  • Do not put yourself in danger — wait for help (MSN at sea).
  • Constant monitoring of children near water.
Vérifié:
In case of immediate danger

Swelling of the face, difficulty breathing after food, injection or medication — 15 or 112. Adrenaline self-injector if prescribed.

Serious allergic reaction (anaphylaxis)

Phrase for operator

"Severe allergic reaction. The person has trouble breathing. Address: [address]."

Allergic emergency.

What to do
  • 15/112 — "anaphylactic shock" if possible.
  • Adrenaline (self-injector) as prescribed.
  • Elongated position, legs raised if possible.
  • Hospitalisation even if improved after injection.
Vérifié:
In case of immediate danger

Night without roof, immediate danger — 115 (Samu social) or 112. Day: Marauds and CCAS.

No overnight accommodation

Phrase for operator

"I don't have accommodation for that night. I'm in [city/neighborhood]."

I don't have a place to stay tonight. I'm in [town/neighborhood].

What to do
  • 115 — emergency hosting orientation 24 h/24.
  • CCAS town hall — temporary accommodation.
  • Emmaus, Red Cross locally.
  • Keep digital copies of your papers.
Vérifié:
In case of immediate danger

If you are in a vulnerable situation (no status, no roof, no access to care) — ask for specialist associations and France Services. Vitalpes does not issue legal asylum and does not replace official procedures.

Assistance to migrants and refugees

Phrase for operator

"I'm in a difficult situation. I need to be oriented towards an association."

Ask for guidance.

What to do
  • France Services: support for administrative procedures.
  • Associations (Forum Refugees, La Cimade, Secours Catholique).
  • OFII: integration path.
  • Asylum: OFPRA / GUDA — consult a lawyer.
Official services
Vérifié:

Other situations

Discrimination

If you are a victim of discrimination (origin, religion, sex, disability) in access to housing, employment or services — contact the Defender of Rights.

What to do
  • Build evidence (mailers, witnesses).
  • Enter the Defender of Rights (39 28 or online).
  • Refusal of illegal housing: also enter ADIL.
Official services
Vérifié:

Financial crisis

Online serviceCCAS / CAF

If you can no longer pay for accommodation, food or basic expenses — do not wait. Enter the CCAS and the CAF for support and help.

What to do
  • Contact the CCAS (social worker).
  • Check eligibility for APL, RSA, activity bonus (CAF).
  • Food aid (Food banks, People's Relief).
Vérifié:

Assistance to victims — 116 006

In case of immediate danger — call 17 or 112. 116,006 is used for listening and orientation after theft, assault, accident or other offence.

What to do
  • Call 116 006 (free, 9h–20h daily) or +33 1 80 52 33 76 from abroad.
  • Describe the situation — orientation to France Victims or a specialized service.
  • If necessary: police complaint and medical certificate.
Vérifié:

Legal aid

This card doesn't replace the emergency room. In immediate danger — 112. For a court or administrative dispute with low income — legal aid.

What to do
  • Check your rights on justice.fr (income and type of case).
  • Submit the application online or to the court.
  • Maison de justice et du droit or France Services for a first free advice.
Vérifié:

Heat and heat

Malaise, confusion, absence of urine or intense thirst in a child or elderly person — call 15 or 112. The heatwave can be deadly.

What to do
  • Drink regularly, avoid outings at hot hours (11h–21h), aerate at night.
  • Take news of isolated elderly people.
  • Serious symptoms — 15 or 112; follow heatwave.gouv.fr.
Vérifié:

Flooding and floods

Water that goes up, blocked vehicle or threatened building — call 18 or 112. Never cross a flooded area on foot or by car.

What to do
  • Go up to the upper floors — no basement or water movement.
  • Turn off electricity and gas if possible before evacuation.
  • Call the 18 or the 112; see vigilance.meteofrance.fr and vigicrues.gouv.fr.
Vérifié:

Intoxication and poisoning

Loss of consciousness, seizures, respiratory arrest — 15 or 112. Do not cause vomiting without medical advice.

What to do
  • Call 15 — orientation to the regional poison control centre.
  • Keep the package; don't give anything to drink without notice.
  • Chemical burn — water rinse 15–20 minutes.
Vérifié:

School harassment — 3018

Immediate danger to a child (violence, threats, suicidal ideas) — 119, 17 or 112. 3018 is the "No Harassment" line.

What to do
  • Call 3018 (free) or chat on nonauharcelementeducation.gouv.fr.
  • Inform the establishment — mandatory anti-harassment plan.
  • Keep evidence (messages) within the legal framework.
Vérifié:

Addiction and drugs

Overdose, loss of consciousness — 15 or 112. This sheet concerns information and listening, not resuscitation.

What to do
  • 0 800 23 13 13 (free, anonymous, 8h–2h) — drugs-info-service.fr.
  • Alcohol — 0 980 980 930; tobacco — 39 89.
  • Referral to a free CSAPA via drugs-info-service or doctor.
Vérifié:

Maltreatment of elderly persons/disability — 3977

Immediate hazard — 15, 17 or 112. 3977 reports abuse, neglect or isolation.

What to do
  • Call the 3977 (free, anonymous, 24h/24) or allo3977.gouv.fr.
  • Describe the situation and address.
  • Vital Hazard — 15 or 17.
Vérifié:

Forest lights and smoke

Near fire, dense smoke or evacuation — 18 or 112.

What to do
  • Follow vigilance.meteofrance.fr and prefecture instructions.
  • Evacuation — leave immediately, without returning for goods.
  • Close windows and ventilation; starting with closed doors without locking.
Vérifié:

Cyberharassment

Physical threat or unconscionable intimate content — 17 or 112. Support: 3018 (under 21) or Net Listen.

What to do
  • Screenshots and dates; don't answer the attacker.
  • 3018 or non-auharcement.education.gouv.fr.
  • Platform and internet signaling-signally.gouv.fr.
Vérifié:

Earthquake

Strong shakes — shelter under the table, away from windows; then cut off the gas if smell. Injury or collapse — 18 or 112.

What to do
  • During: protect your head; not stairway.
  • After: cautious exit, no elevator.
  • 18/112 if injured or damaged.
Vérifié:

Great cold and hypothermia

Chills, confusion, cold drowsiness — hypothermia. 15 or 112. Homelessness — also 115.

What to do
  • Heated place, dry clothes, blanket — no friction with snow.
  • Luke drink so conscious; not alcohol.
  • 15/112 if unconscious.
Vérifié:

Dog or animal bite

Deep pleat, bleeding, rabid or wandering animal — 15 (SAMU) or 112. Risk of rabies: urgent vaccination.

What to do
  • Wash the wound for 15 minutes.
  • Identify the owner and the vaccination.
  • Emergency or rabies centre quickly.
Vérifié:

Food poisoning

Bloody vomiting, severe dehydration, loss of consciousness — 15 or 112. Collective Intoxication: also on the 17.

What to do
  • Do not cause vomiting without medical advice.
  • Drink in small sips if mild symptoms.
  • Call 15 or the regional poison control center.
Vérifié:

Locked in an elevator

Smoked, overheated, injured or unwell in the elevator — 18 or 112. Stop between floors: alarm button and wait.

What to do
  • Press the alarm or call.
  • Don't force the doors.
  • Sit down if the wait is long.
Vérifié:

Fire in housing

Smoke, flame, burning smell — 18 or 112. Do not go back; close the doors behind you.

What to do
  • Evacuate the stairs, not the elevator.
  • Small fire and training: fire extinguisher, priority at exit.
  • Indicate access to firefighters.
Vérifié:

Air pollution peak

Severe asthma or respiratory distress during peak — 15 or 112. Children, pregnant women: limit exits if red alert.

What to do
  • See the ATMO index of your department.
  • Windows closed, no sports outside.
  • Public transport if Crit'Air restrictive.
Vérifié:

Suspicion of stroke (vascular accident)

Sudden numbness, difficult speech, falling face — every minute counts: 15 or 112.

What to do
  • Face, Arms, Speech, Time — call right away.
  • Note the start time of symptoms.
  • Lie down, head slightly raised.
Vérifié:

Early delivery

Close contractions, urge to push, visible head — 15 or 112. Do not drive alone in advanced work.

What to do
  • 15/112: the SAMU guides or sends the SMUR.
  • Lying on the side, clean towels.
  • Near motherhood: accompanied taxi.
Vérifié:

Suicidal ideas — you or a loved one

Immediate hazard — 15 or 112. Listen to 24 h/24: 3114 (suicide prevention).

What to do
  • 3114 free and anonymous; chat on 3114.fr.
  • 114 (SMS) or 15 if the act is imminent.
  • Call a trusted person.
Vérifié:

Ticks

After a walk in the forest, remove the tick delicately. Redness extending, fever — 15 or doctor (Lyme disease).

What to do
  • Remove the tick with a clamp, disinfect.
  • Note date and area — photo for doctor.
  • Consult within 48 hours in a risk zone.
Vérifié:

Serious alcohol poisoning

Loss of consciousness, vomiting without awakening, slow breathing — 15 or 112. Place on the side.

What to do
  • Do not let sleep alone — risk of choking.
  • 15/112 if unconscious.
  • Poison control center if alcohol-drug mixture.
Vérifié:

Deep plating or cutting

Saignement > 10 min, plaie profonde ou sale — 15 ou urgences. Compression avec tissu propre.

What to do
  • Direct compression, raised limb.
  • Rinse lightly with clean water.
  • 15/112 if bleeding is abundant.
Official services
Vérifié:

Sudden termination — first steps

Not an emergency number 15/17 — suicidal risk: 3114 or 15. Where to go in the first 48 hours.

What to do
  • Read the letter: reasons, notice, allowances.
  • Sign up for France Travail quickly.
  • Union or lawyer if unfair dismissal.
Vérifié:

Arnaques pretending to be the administration

Money already transferred — 17 and bank immediately. Never pay an "emergency title" by SMS.

What to do
  • ANEF never asks Western Union or crypto.
  • Official URL only: inside.gouv.fr.
  • Report on signal.conso.gouv.fr and Pharos.
Official services
Vérifié:

Heating failure in winter

Dangerous cold for infants or the elderly — 15 if malaise. Otherwise lessor and 115.

What to do
  • Report in writing to the lessor or trustee.
  • Secure backup heating — attention to CO.
  • City Hall / CCAS if vulnerable people.
Vérifié:

Water leak or flood

Water and electricity — do not enter; 18 if water near the meter. Cut the water inlet.

What to do
  • Cut water and electricity if there is a risk.
  • Photos for insurance and lessor.
  • 18 if structural danger.
Vérifié:

Drug error

Bad medicine, double dose, severe reaction — 15 or poison control. Keep box and prescription.

What to do
  • Don't take the suspicious medicine anymore.
  • 15 or poison control.
  • Report to the pharmacy and doctor.
Vérifié:

Burning in kitchen (7)

Significant Burn — 15 or 112. Cold water 15 minutes.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Fall in stairs (7)

Loss of consciousness, neck pain — 15/112. Hold your head.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Adult missing (7)

Adult not found with risk — 17. Complaint in the police station.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Gas cylinder leak (7)

Gas odour (bottle) — aerator, no spark, 18 from outside.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Suffocation (false road) (7)

Can't breathe — 15/112, Heimlich if you know.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Epilepsy crisis (7)

Crise > 5 min — 15. Protégez la tête, ne mettez rien dans la bouche.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Gels (7)

White and numb fingers — warm water, no friction, 15 so serious.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Cat stuck in a tree (7)

Don't go up — firefighters (18) can intervene.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Pool drowning (7)

Take the person out, 15/112, RCP if necessary.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Partial collapse (7)

Collapse, trapped persons — 18/112.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Gas smell in cellar (7)

Do not enter with a flame — 18, no elevator.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Injuries on work (7)

Electrical tool, fall — 15/112, cut power.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Burning in the kitchen (8)

Significant Burn — 15 or 112. Cold water 15 minutes.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Fall in stairs (8)

Loss of consciousness, neck pain — 15/112. Hold your head.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Missing adult (8)

Adult not found with risk — 17. Complaint in the police station.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Leak gas cylinder (8)

Gas odour (bottle) — aerator, no spark, 18 from outside.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Suffocation (false road) (8)

Can't breathe — 15/112, Heimlich if you know.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Epilepsy crisis (8)

Crise > 5 min — 15. Protégez la tête, ne mettez rien dans la bouche.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Gels (8)

White and numb fingers — warm water, no friction, 15 so serious.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Cat stuck in a tree (8)

Don't go up — firefighters (18) can intervene.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Pool drowning (8)

Take the person out, 15/112, RCP if necessary.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Partial collapse (8)

Collapse, trapped persons — 18/112.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Odour of gas in cellar (8)

Do not enter with a flame — 18, no elevator.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Injuries at work (8)

Electrical tool, fall — 15/112, cut power.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Burning in kitchen (9)

Significant Burn — 15 or 112. Cold water 15 minutes.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Fall in stairs (9)

Loss of consciousness, neck pain — 15/112. Hold your head.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Adult missing (9)

Adult not found with risk — 17. Complaint in the police station.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Leak gas cylinder (9)

Gas odour (bottle) — aerator, no spark, 18 from outside.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Suffocation (false road) (9)

Can't breathe — 15/112, Heimlich if you know.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Epilepsy crisis (9)

Crise > 5 min — 15. Protégez la tête, ne mettez rien dans la bouche.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Gels (9)

White and numb fingers — warm water, no friction, 15 so serious.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Cat stuck in a tree (9)

Don't go up — firefighters (18) can intervene.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Pool drowning (9)

Take the person out, 15/112, RCP if necessary.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Partial collapse (9)

Collapse, trapped persons — 18/112.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Odour of gas in cellar (9)

Do not enter with a flame — 18, no elevator.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Injuries on work (9)

Electrical tool, fall — 15/112, cut power.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Burning in kitchen (10)

Significant Burn — 15 or 112. Cold water 15 minutes.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Fall in stairs (10)

Loss of consciousness, neck pain — 15/112. Hold your head.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Missing adult (10)

Adult not found with risk — 17. Complaint in the police station.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Leak gas cylinder (10)

Gas odour (bottle) — aerator, no spark, 18 from outside.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Suffocation (false road) (10)

Can't breathe — 15/112, Heimlich if you know.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Epilepsy crisis (10)

Crise > 5 min — 15. Protégez la tête, ne mettez rien dans la bouche.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Gels (10)

White and numb fingers — warm water, no friction, 15 so serious.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Cat stuck in a tree (10)

Don't go up — firefighters (18) can intervene.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Swimming pool drowning (10)

Take the person out, 15/112, RCP if necessary.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Partial collapse (10)

Collapse, trapped persons — 18/112.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Gas smell in cellar (10)

Do not enter with a flame — 18, no elevator.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Injuries on work (10)

Electrical tool, fall — 15/112, cut power.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Burn in the kitchen (11)

Significant Burn — 15 or 112. Cold water 15 minutes.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Fall in stairs (11)

Loss of consciousness, neck pain — 15/112. Hold your head.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Adult missing (11)

Adult not found with risk — 17. Complaint in the police station.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Gas cylinder leak (11)

Gas odour (bottle) — aerator, no spark, 18 from outside.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Suffocation (false road) (11)

Can't breathe — 15/112, Heimlich if you know.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Epilepsy crisis (11)

Crise > 5 min — 15. Protégez la tête, ne mettez rien dans la bouche.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Gels (11)

White and numb fingers — warm water, no friction, 15 so serious.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Cat stuck in a tree (11)

Don't go up — firefighters (18) can intervene.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Pool drowning (11)

Take the person out, 15/112, RCP if necessary.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Partial collapse (11)

Collapse, trapped persons — 18/112.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Gas smell in cellar (11)

Do not enter with a flame — 18, no elevator.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Injuries at work (11)

Electrical tool, fall — 15/112, cut power.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Burn in the kitchen (12)

Significant Burn — 15 or 112. Cold water 15 minutes.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Fall in stairs (12)

Loss of consciousness, neck pain — 15/112. Hold your head.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Missing adult (12)

Adult not found with risk — 17. Complaint in the police station.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Gas cylinder leak (12)

Gas odour (bottle) — aerator, no spark, 18 from outside.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Suffocation (false road) (12)

Can't breathe — 15/112, Heimlich if you know.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Epilepsy crisis (12)

Crise > 5 min — 15. Protégez la tête, ne mettez rien dans la bouche.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Gels (12)

White and numb fingers — warm water, no friction, 15 so serious.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Cat stuck in a tree (12)

Don't go up — firefighters (18) can intervene.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Swimming pool drowning (12)

Take the person out, 15/112, RCP if necessary.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Partial collapse (12)

Collapse, trapped persons — 18/112.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Odour of gas in cellar (12)

Do not enter with a flame — 18, no elevator.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Injury in work (12)

Electrical tool, fall — 15/112, cut power.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Burn in the kitchen (13)

Significant Burn — 15 or 112. Cold water 15 minutes.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Falling down stairs (13)

Loss of consciousness, neck pain — 15/112. Hold your head.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Missing adult (13)

Adult not found with risk — 17. Complaint in the police station.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Gas cylinder leak (13)

Gas odour (bottle) — aerator, no spark, 18 from outside.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Suffocation (false road) (13)

Can't breathe — 15/112, Heimlich if you know.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Epilepsy crisis (13)

Crise > 5 min — 15. Protégez la tête, ne mettez rien dans la bouche.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Gels (13)

White and numb fingers — warm water, no friction, 15 so serious.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Cat stuck in a tree (13)

Don't go up — firefighters (18) can intervene.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Swimming pool drowning (13)

Take the person out, 15/112, RCP if necessary.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Partial collapse (13)

Collapse, trapped persons — 18/112.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Odour of gas in cellar (13)

Do not enter with a flame — 18, no elevator.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Injuries on work (13)

Electrical tool, fall — 15/112, cut power.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Burning in the kitchen (14)

Significant Burn — 15 or 112. Cold water 15 minutes.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Fall in stairs (14)

Loss of consciousness, neck pain — 15/112. Hold your head.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Missing adult (14)

Adult not found with risk — 17. Complaint in the police station.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Gas cylinder leak (14)

Gas odour (bottle) — aerator, no spark, 18 from outside.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Suffocation (false road) (14)

Can't breathe — 15/112, Heimlich if you know.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Epilepsy crisis (14)

Crise > 5 min — 15. Protégez la tête, ne mettez rien dans la bouche.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Gels (14)

White and numb fingers — warm water, no friction, 15 so serious.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Cat blocked in a tree (14)

Don't go up — firefighters (18) can intervene.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Pool drowning (14)

Take the person out, 15/112, RCP if necessary.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Partial collapse (14)

Collapse, trapped persons — 18/112.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Odour of gas in cellar (14)

Do not enter with a flame — 18, no elevator.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Injuries at work (14)

Electrical tool, fall — 15/112, cut power.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Burning in the kitchen (15)

Significant Burn — 15 or 112. Cold water 15 minutes.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Falling down stairs (15)

Loss of consciousness, neck pain — 15/112. Hold your head.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Missing adult (15)

Adult not found with risk — 17. Complaint in the police station.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Gas cylinder leak (15)

Gas odour (bottle) — aerator, no spark, 18 from outside.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Suffocation (false road) (15)

Can't breathe — 15/112, Heimlich if you know.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Epilepsy crisis (15)

Crise > 5 min — 15. Protégez la tête, ne mettez rien dans la bouche.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Gels (15)

White and numb fingers — warm water, no friction, 15 so serious.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Cat stuck in a tree (15)

Don't go up — firefighters (18) can intervene.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Pool drowning (15)

Take the person out, 15/112, RCP if necessary.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Partial collapse (15)

Collapse, trapped persons — 18/112.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Gas smell in cellar (15)

Do not enter with a flame — 18, no elevator.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Injuries at work (15)

Electrical tool, fall — 15/112, cut power.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Burning in the kitchen (16)

Significant Burn — 15 or 112. Cold water 15 minutes.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Fall in stairs (16)

Loss of consciousness, neck pain — 15/112. Hold your head.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Adult missing (16)

Adult not found with risk — 17. Complaint in the police station.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Gas cylinder leak (16)

Gas odour (bottle) — aerator, no spark, 18 from outside.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Suffocation (false road) (16)

Can't breathe — 15/112, Heimlich if you know.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Epilepsy crisis (16)

Crise > 5 min — 15. Protégez la tête, ne mettez rien dans la bouche.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Gels (16)

White and numb fingers — warm water, no friction, 15 so serious.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Cat stuck in a tree (16)

Don't go up — firefighters (18) can intervene.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Pool drowning (16)

Take the person out, 15/112, RCP if necessary.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Partial collapse (16)

Collapse, trapped persons — 18/112.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Gas smell in cellar (16)

Do not enter with a flame — 18, no elevator.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:

Injuries on work (16)

Electrical tool, fall — 15/112, cut power.

What to do
  • Assess the danger — 112 if life is at stake.
  • Call the number.
  • Give the exact address.
Vérifié:
Not an emergency service

Vitalpes is a browser, not a hotline. These contacts help to reach the official services. In critical situation, call 112 immediately.

Emergency contacts are checked monthly. However, always refer to service-public.fr and official websites before use.