Subject matter: Subject: Request for information — file allowed [reference]

Ma'am, sir, My application for a permit exchange was filed on [date] under the reference [reference]. The status displayed is [status]. I would like to know whether the file is complete and whether an action, an original or a supplementary document is expected from me. Regrettably, [First Name] [Date of birth]

Subject matter: Subject: Request for written clarification of the refused exhibit

Ma'am, sir, As part of the [reference] file, the exhibit [document] was refused or declared non-compliant on [date]. Thank you for indicating in writing the precise reason for refusal, the applicable rule or list of documents, as well as the expected form (original, copy, translation, legalization or apostille). I wish to regularize the file without transmitting unnecessary documents. Regrettably, [First Name]