Water damage, fire and natural disaster
Secure the people, keep the evidence and report the disaster.
Official sources consulted : .
Conditions, costs and deadlines according to the procedure and your situation. This guide helps to prepare; the competent department decides.
For preparation
- Contract number and contact details of the insurer
- Photos, dates, affected properties, invoices and exchanges
1. Safe
In case of danger, call 911. Cut the water if possible without risk. Document urgent action and damage without exposing yourself.
2. Reporting the disaster
Quickly contact the insurer; check the delay per event and contract. For water damage, collect contact information and see if applicable.
3. Distinguishing disaster and natural disaster
The natural disaster regime depends on official recognition and contract. Check event, common and period; keep invoices and answers until settlement.
Official sources
Continue preparation
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