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In brief
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Duration: Consultation — 5 in 15 minutes without appointment
Cost: Free of charge (advice); medicines reimbursed CPAM/mutual
On-site only

Who this guide is for

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  • You if you have a mild symptom and want quick advice
  • You if you need to prolong a chronic prescription
  • If you want to get vaccinated (flu, VOCID) in a pharmacy

To be prepared in advance

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  • Order (for renewal), Vital Card
  • Description of symptoms and duration
  • History of allergies and current medicines

Step-by-step procedure

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  1. 1Minor garlic: The pharmacist advises on mild symptoms (rhum, cough, mild pain, dysuria) and offers OTC medications. Faster and cheaper than a doctor.
  2. 2Prescription renewal: for chronic drugs (hypertension, diabetes, etc.), the pharmacist may extend the prescription for one month (up to 4 times per year) if the attending physician is not available. Vital card required.
  3. 3Vaccination: The pharmacist may administer influenza (≥ 16 years), VOCID-19, some others (BCG, HPV depending on location). By appointment or without appointment, refunded.
  4. 4Tests: pregnancy, VOCID-19 (antigenic), streptococcus, certain parameters. Quick, no appointment.
  5. 5Treatment monitoring: shared medication assessment (BPM) — the pharmacist analyses all your medications, checks interactions. Helpful in polymedication.
  6. 6Third party paying: the pharmacist applies CPAM + mutual directly. In case of doubt, he can refer you to a doctor.
  7. 7Reorientation: For serious symptoms, pharmacists refer to a doctor or emergency room. It does not replace the doctor in acute cases.
  8. 8On-call/on-line pharmacy: for non-emergency — online, for emergency — on-call (see dedicated guide).

Common mistakes

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  • Believe the pharmacist treats everything. Only mild cases.
  • Do not use pharmacist renewal — waste of time to the doctor.
  • Do not report current allergies and medications — risk of interaction.
  • Go to the doctor for what the pharmacist can do (tests, vaccination).
  • Do not use polymedication BPM — lost safety.

Official sources

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Show sources in this section

Useful links

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Important remark

The services of the pharmacist extend, but vary according to the pharmacies. This information is indicative — for your case, check with your pharmacist.

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