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EHPAD: Three new quality indicators to inform residents and their families

Since August 2026, the official directory of EHPADs has included three new data concerning institutional staff. The supervision rate, absenteeism rate and staff turnover rate are now published to help families choose an informed institution.

From news to action

Who is concerned

These changes concern the elderly and their relatives in France who are looking for a place in EHPAD, as well as the social workers who are accompanying these steps.

What to do

Visit the website for people-agees.gouv.fr to access the detailed EHPAD sheets and check the three new numerical indicators on staff. Use the "Add to Compare" tool to compare up to three facilities according to their rates, capacity and services.

Official sourceService-Public.frEhpad : trois nouveaux indicateurs de qualité pour informer les personnes âgées et leur familleOfficial source ↗

Background

The directory available on for-persons-agees.gouv.fr already contains essential information on accommodation facilities for dependent elderly people, such as the number of places entitled to social assistance for accommodation (ASH) or equipment for balneotherapy.

Why it's important

The quality of care depends largely on the stability and number of caregivers. These new indicators identify institutions with low turnover and sufficient supervision, which is a guarantee of safety and well-being for residents.

What Changes

Since August 2026, the establishment records include the management rate, absenteeism rate and turnover rate of staff, measured over the previous year.

Useful details

  • The new indicators published are the medical, paramedical and socio-educational supervision rate, the absenteeism rate of the staff and the turnover rate of the previous year's staff.
  • The directory also mentions the number of single and double rooms, the number of places entitled to social assistance accommodation (ASH) and whether or not there is a night nurse and/or a coordinating doctor.
  • Since December 2025, a link to the latest quality assessment report, carried out by independent bodies according to the High Health Authority method, is available on each sheet.
  • The comparison allows you to analyze up to 3 establishments according to their status (public, private non-profit or commercial), accommodation prices and services such as sensory stimulation room.
  • The equipment listed includes balneotherapy, rooms for physiotherapy or psychomotority, educational workshops and in-house pharmacy.
  • By 2027, the scope of the indicators will be expanded to include other structures for the elderly and disabled, and their readability will be improved.

Terms to know

EHPAD
Housing facility for dependent elderly, a nursing home.
ASH
Social assistance for housing, financial assistance to cover the costs of living in EHPAD.
Taux d'encadrement
Ratio showing the number of staff present for each resident, reflecting the density of care.
Taux de rotation
Percentage of staff turnover over one year, indicator of the stability of the health care team.
Médecin coordonnateur
Physician responsible for organizing and monitoring the quality of care and medical project within the institution.
Haute autorité de santé (HAS)
Independent public authority which contributes to the regulation of the French health system and to the improvement of the quality of care.

Check the conditions before taking action: Vitalpes explains the context and returns to the official source, without replacing a personalized advice.

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