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In brief
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Duration: From a few hours to several days depending on the commissioning
Cost: Insurance, energy and telecoms according to the selected contracts; official free comparison
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Who this guide is for

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  • New tenants after signing the lease and handing over the keys
  • Persons opening their first service contracts in France
  • Users in need of first proof of domicile

To be prepared in advance

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  • Lease, status, exact address, housing number and date of entry
  • Certification of valid home insurance upon handing over of keys
  • Photo and meter identifiers: PRM/PDL for electricity, PCE for gas if available
  • RIB, ID and contact details
  • Information on fibre, PTO and equipment left by the lessor

Step-by-step procedure

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  1. 1Before or when handing over keys, get the home insurance certificate. The tenant must cover rental risks; additional guarantees are optional.
  2. 2During the state of the place, photograph each room, equipment and meter. If a defect appears then report it within the legal time limit for changing the status of the site.
  3. 3Open the electricity contracts and, if there is, gas to your name on the date of entry. The old occupant's contract is not automatically transferred; compare offers and refuse to give your credit card to an unsolicited call.
  4. 4Ask how water and collective heating are charged: individual contract, divisional meter or expense allowance. Get the manager's contact and meter access rules.
  5. 5Check the fibre or other technology eligibility at the exact address. Take the PTO number if it exists and get the necessary agreement before works affecting walls or common parts.
  6. 6Test smoke detector, hot water, heating, ventilation, sockets and windows. Report anomalies in writing to the lessor, even after a first call.
  7. 7Keep contracts, customer references, opening confirmations and first invoices. They will serve as proof of residence; then update the address to the CPAM, Caf, taxes and bank.

Common mistakes

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  • Take keys without housing insurance in effect
  • Forget meter readings and photographs
  • To believe that the old occupant's energy contract continues
  • Open a water contract without checking its inclusion in charges
  • Drilling the common parts for fibre without permission

Official sources

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Useful links

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Important remark

Time limits, rates and burden allocation depend on the address, supplier, lease and equipment of the building. Do not carry out work in common parts without the necessary agreement.

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